Privacy Policy

Hyman’s Seafood Company, Inc. (“Hyman’s”, “we”) runs Hyman’s Seafood, Aaron’s Deli and Hyman’s General Store at 215 Meeting Street, Charleston, SC 29401.

Information you give us

• Email sign-ups: your name and email address when you join our list.
• Online orders: your name, email, phone, shipping and billing address, and what you bought. Payments are processed by our store provider; we do not see or store your full card number.
• Party bookings: your name, email, phone, party date, guest count and details such as an occasion or high chairs. If a card is requested to hold a booking, it is collected and stored by Stripe, and we never see the full card number.
• Messages: anything you send us by email, phone or a form on our site.

Information collected automatically

When you visit our websites, our tools collect information such as the pages you view, how you arrived (for example from a search engine or an email), your device and browser type, and your approximate location (city or region, based on your internet address).

Session recordings and heatmaps. We use Microsoft Clarity to understand how visitors use our website, for example which links people click, how far they scroll and where they get stuck. Clarity records page interactions such as clicks, taps, scrolling and mouse movement, and is set to hide sensitive information such as email addresses, numbers and passwords typed into forms. We use these recordings only to improve the website. Microsoft processes this data under the Microsoft Privacy Statement.

Analytics. We use Google Analytics and Squarespace Analytics to count visits and see which pages are popular. Google processes this data under Google’s Privacy Policy. You can opt out of Google Analytics with Google’s browser add-on.

Cookies

Cookies are small files your browser stores. We use them to keep the website working (for example, your shopping cart), to remember your preferences, and for the analytics and Clarity tools described above. You can block or delete cookies in your browser settings; the site will still work, though a cart may not be saved.

How we use your information

• To fill your orders, confirm and manage party bookings, and answer your messages.
• To send emails you signed up for, such as offers and news from Hyman’s.
• To improve our website, menu pages and booking process.
• To protect against fraud, no-shows and misuse, and to meet legal requirements.

Email

Every marketing email includes an unsubscribe link, and you can unsubscribe at any time. We will still send messages about an order or booking you made.

Who we share information with

We do not sell your personal information, and we do not share it for advertising on other companies’ websites. We share it only with companies that help us run the business, and only for that purpose:

We may also share information if the law requires it, or to protect the rights and safety of our guests, staff or business.

How long we keep it

We keep order and booking records as long as needed for the order or event and for our tax and accounting records. We keep you on our email list until you unsubscribe. Clarity recordings are kept for a limited time set by Microsoft and then deleted.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you by emailing us at the address below. We will respond within a reasonable time.

Children

Our websites are not directed to children under 13, and we do not knowingly collect their personal information.

Security

We use reputable providers and reasonable safeguards to protect your information. No website can be completely secure, so please contact us right away if you think your information has been misused.

Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date.

Contact us